At Spicy Meatball 3D Printing, we value your privacy. This policy explains how we collect, use, and protect your information when you visit www.sm3dprinting.com and use our 3D printing services.
1. Information We Collect
We collect information to provide you with high-quality custom prints and a seamless shopping experience:
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Personal Details: Name, email address, and phone number provided via our SureForms contact and quote forms.
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Order Information: Shipping and billing addresses required for WooCommerce checkout.
- Payment Data: We do not store credit card info; all payments are processed securely through Stripe/PayPal or Woopayments.
2. How We Use Your Data
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Order Fulfillment: To process your 3D prints and ship them to your door.
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Custom Quoting: To analyze your design files for printability and provide accurate pricing.
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Communication: To send “Spicy” updates about your order or respond to your inquiries.
3. Data Retention & 3D Files
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Standard Data: We retain order information for tax and accounting purposes as required by law.
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3D Files: For your protection, we generally delete uploaded 3D design files 30 days after your order is completed, unless you request that we keep them on file for future re-prints.
4. Third-Party Sharing
We never sell your data. We only share information with trusted partners necessary to run our business:
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Shipping Carriers: (e.g., USPS, UPS) to deliver your prints.
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Payment Processors: To securely handle your transactions.
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Hosting: Our website is self-hosted, ensuring your data remains within our controlled environment.
5. Your Rights & ADA Compliance
We are committed to making our privacy information accessible. If you need this policy in an alternative format or wish to request the deletion of your personal data, please contact us.
6. Contact Us
For any questions regarding this policy, please reach out to us:
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Email: lisa@sm3dprinting.com
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Phone: (352) 537-8287